Help
Find answers to common questions and learn how to use SBA effectively.
Overview of SBA, quick stats, featured opportunities, and how the platform works.
Go to Home →Explore all services we offer, membership tiers, and regional reach with map.
View Services →Browse the visual gallery and structured data table of active trade listings.
Browse Marketplace →Register your business or submit an inquiry to get matched with partners.
Start Connecting →Click a question to reveal the answer.
SBA is a B2B platform that connects Somali tech companies, electronics traders, and businesses with local and international buyers. We verify members and facilitate trade opportunities across solar energy, smartphones, laptops, telecom equipment, and electronics.
Yes! The Basic membership is completely free. You can create a profile, browse listings, and send up to 3 connection requests per month at no cost. Paid plans unlock unlimited access and premium features.
Go to the Connect page, fill out the inquiry form, and select your interests. Alternatively, browse listings on the Marketplace and click “Contact” on any product. Our team will facilitate introductions.
Yes. Every supplier and buyer on the SBA platform is verified through document checks and, in many cases, physical verification. We maintain high standards to ensure trustworthy trade partners.
Our most active categories now include solar panels & inverters, smartphones and accessories, laptops & IT hardware, telecom equipment, networking gear, security systems, and consumer electronics.
Most inquiries receive initial matches within 24–48 hours. Premium members often receive faster responses and priority matching.
Absolutely. SBA is designed to connect international buyers with Somali producers. Many of our most active members are from the UAE, Saudi Arabia, Kenya, Turkey, and Europe.
Log in to your account (after registration) and visit the Dashboard (coming soon). For now, simply email us at support@sballiance.so with your request.
Our support team is available Monday–Friday, 8:00 AM – 6:00 PM (East Africa Time).
For urgent matters, please use the Connect form and select “Export Facilitation”.